While our team is always here to help, we also want to empower you with the skills to find "Quick Wins" on your own. This section provides the training and tools needed to navigate AECOM’s information landscape at your own pace.
Self-Service "Quick Wins"
The Power Search Guide: Learn how to use Boolean operators (AND, OR, NOT) to filter through thousands of technical documents in seconds.
SSO Library Access: A one-click directory of all databases that don't require a manual login request.
Video Tutorials: Short, 2-minute "How-To" clips on using our most popular platforms like IHS Markit or our internal project archives.
Why Use Self-Service?
Speed: Get the link or document you need at 2 AM without waiting for a librarian to come online.
Independence: Build your own research skills for future project bids.
Verified Content: Every tool and link in this section has been "Librarian-Vetted" for accuracy and current compliance.
Training Opportunities
Monthly Webinars: Join us for a live "Deep-Dive" on specific research topics (e.g., "Navigating Global Environmental Standards").
On-Demand FAQs: A searchable database of the questions your colleagues ask most often.
Teams Office Hours: Drop into our weekly "Chat with a Librarian" session on Microsoft Teams for informal tips and tricks.
How to Use Our AI Assistant You’ll notice a "Hi, Need Help?" chat bubble on this page. This is our Co-Pilot. It is designed to:
Point you to the right training video.
Provide immediate links to common forms.
Note: If the Co-Pilot can't find your answer, it will automatically package your chat history and hand it off to one of us so you don't have to repeat yourself.
Librarian’s Note: We aren't trying to hide behind a bot! We just want to make sure you have the answers to the "easy stuff" instantly, so when you do call us, we can spend our time tackling your most complex, high-value research challenges together.
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