Bob McMahon
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Activity overview
Latest activity by Bob McMahon-
Bob McMahon created an article,
Mastering the Tools of the Trade
While our team is always here to help, we also want to empower you with the skills to find "Quick Wins" on your own. This section provides the training and tools needed to navigate AECOM’s informa...
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Bob McMahon created an article,
Not Sure Where to Start? Let Us Route Your Request
The Information Services team is a vast network. Sometimes, your question doesn’t fit into a neat box like "Access" or "Research." This category is our "Front Desk"—if you have a query and aren't ...
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Bob McMahon created an article,
Understanding Copyright and Information Usage at AECOM
Overview As a global leader in infrastructure, AECOM produces and consumes a vast amount of intellectual property. Protecting our firm and our clients means adhering to strict copyright laws and l...
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Bob McMahon created an article,
Finding Information Across AECOM’s Global Repositories
Overview With decades of engineering and infrastructure data at our fingertips, finding the right document can feel like searching for a needle in a haystack. Our Digital Library acts as the centr...
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Bob McMahon created an article,
How to Request Access to a Database or Membership
Overview A significant portion of our work involves managing the "keys" to the technical world. Whether you need a login for an engineering database or want to join a professional corporate organi...
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Bob McMahon created an article,
How to Request Deep-Dive Project Research
Overview Our team acts as the "Librarians of the Business," providing AECOM professionals with the technical data and global insights needed for complex bids and project delivery. If you need more...
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Bob McMahon created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Bob McMahon created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Bob McMahon created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Bob McMahon created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...